Heating and furnace repair
Heating and furnace repair in Tucson, AZ
Tucson nights get cold, and the first time the heat comes on is when problems show up. We repair gas furnaces, heat pumps and thermostats, and get your home warm and safe again.
Furnace and heat pump repair for Southern Arizona homes.
Southern Arizona is known for its heat, but reliable heating still matters from November to March. Heating systems sit unused for most of the year, so the first cold night is when a furnace won't light, a heat pump blows cold air or a strange smell appears. Arctic Cowboy diagnoses the problem, explains it clearly and repairs it so your system runs safely and efficiently all winter.
We repair gas furnaces, heat pumps, ductless mini-splits and thermostats from all major brands, for homeowners across Tucson, Catalina Foothills, Casas Adobes, Oro Valley, Marana, Tanque Verde, Vail, Sahuarita, Green Valley, Sierra Vista, SaddleBrooke, Oracle and Red Rock.
Signs your heating needs repair
- The furnace won’t turn on or keeps shutting off
- The heat pump blows cold or lukewarm air
- Some rooms stay cold
- Burning, electrical or gas smells
- Loud banging, squealing or rattling
- The system runs constantly or cycles on and off
Heating repairs we handle
- Igniters and flame sensors
- Gas valves, burners and pilot problems
- Blower motors and capacitors
- Heat pump defrost and reversing valve issues
- Thermostats, wiring and controls
- Airflow and ductwork problems
If you smell gas, leave the home and call your gas utility first. For smoke or a strong burning smell, turn the system off and call us.

Repair or replace
An honest answer before winter.
If your furnace or heat pump is in good working order and hasn’t had many major repairs, we fix it and keep it running. If it keeps breaking down or is outdated and less efficient, we explain the replacement options so you can plan ahead, with financing available for qualified customers.
Many Tucson homeowners are also switching from gas to heat pumps or adding a Mitsubishi ductless mini-split for a cold room, casita or addition. We are happy to walk you through the options.

Seasonal check
A fall heating check prevents winter breakdowns.
A seasonal heating check catches cracked parts, dirty burners and weak igniters before the first cold snap, so your system runs safely when you need it most. Call or text us for current pricing and seasonal specials, or join the Cowboy Comfort Plan for two maintenance visits a year.
24/7 service for urgent heating problems.
When the heat goes out on a cold night, call the office after hours and our team will help you as quickly as possible.
Preventative maintenance
The Cowboy Comfort Plan
Routine maintenance is one of the best ways to extend the life of your system and avoid surprise breakdowns. The Cowboy Comfort Plan keeps your system running efficiently year-round while helping reduce repair costs.
- Seasonal system inspections
- Priority scheduling
- Improved system efficiency
- Reduced risk of major repairs
- Extended equipment lifespan
Ask about enrolling when you request service.
I got 5 estimates for a new furnace and AC unit. Brandon really made me feel comfortable with how he knew exactly what needed to be done. … He and Kelly are in business for all the right reasons. Great customer service and good pricing for the working people of this area.
Knowledgeable and proficient! Brandon was interested in getting the unit working efficiently, not trying to sell me a new one. My unit is 20 years old and he took the time to clean the blower and other parts. He gave me good honest work at a fair price!
They figured out an issue with my thermostat that every other company swore up and down was working. Was a simple wiring mistake at the thermostat. The level of detail they go into is impressive.
We have had multiple people come out to give us quotes but didn’t feel it was the right fit till we met Brandon and his wife Kelly. They were wonderful to work with.
Our furnace went on the fritz. We called one of the better-known firms to see if they could fix it. After three tries with no success we decided to try someone else. We called Arctic cowboy who promptly arrived and diagnosed the problem and got our heater back online.
Questions
Heating repair questions from Tucson homeowners.
Have a different question? Call or text 520-633-9931.
See all questionsDo you repair furnaces and heat pumps in Tucson?
Yes. We diagnose and repair gas furnaces, heat pumps, thermostats and controls, and we service all major brands. Fall is the best time for a heating check, before the first cold nights.
Why is my furnace not turning on?
Common causes are a thermostat that is off or set to cool, dead thermostat batteries, a tripped breaker or furnace switch, a clogged filter, a closed gas valve, or a failed igniter or flame sensor. Check the thermostat, the filter and the breaker first. If it still will not start, or you smell gas or burning, turn it off and call us.
Is a burning smell normal when I turn the heat on for the first time?
A light dusty smell for a few minutes the first time the heat runs each season is common, because dust burns off the heating parts. A strong burning, electrical or gas smell, smoke, or a smell that does not go away is not normal. Turn the system off and call a professional.
Do you repair heat pumps as well as gas furnaces?
Yes. Many Tucson homes heat with a heat pump, and we repair and service heat pumps, gas furnaces, ductless mini-splits and thermostats from all major brands.
When should I get my heating system checked?
In the fall, before the first cold nights. A seasonal check catches worn parts, dirty burners and weak igniters before they fail. Cowboy Comfort Plan members get two maintenance visits a year, one before cooling season and one before heating season.
Should I repair or replace my air conditioner or heat pump?
If your system is fairly young and the repair is reasonable, repairing it usually makes sense. If it is older, breaks down often or your energy bills keep rising, a high-efficiency replacement can cost less over time. We only recommend the repairs or replacements your system truly needs, and we explain both options honestly so you can decide.
Do you offer HVAC financing in Tucson?
Yes. We offer 0% deferred interest financing and several other terms through Wisetack and Synchrony for qualified customers, with $0 down options. Financing can be used for system replacements, new installations, repairs and commercial work. Prequalifying uses a soft credit check that does not affect your credit score, and we are happy to walk you through the options by phone.
Service area
Proudly serving Tucson and Southern Arizona.
- Tucson
- Catalina Foothills
- Casas Adobes
- Oro Valley
- Marana
- Tanque Verde
- Vail
- Sahuarita
- Green Valley
- Sierra Vista
- SaddleBrooke
- Oracle
- Red Rock
- and surrounding areas
Not sure if you are inside our service area? Call the office and we will be happy to help.
Heat not working? Call or text today.
Whether you need fast AC repair, heating service, a full system installation, preventative maintenance, or commercial HVAC and refrigeration support, Arctic Cowboy is ready to provide dependable comfort and professional service you can trust.